Shipping Policy
At Reliquia Jewels, we strive to ensure your order arrives safely and promptly. Please review our shipping policy below for details on processing times, delivery options, and more.
Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. Custom or made-to-order pieces may require additional time, which will be communicated at checkout.
Shipping Methods & Delivery Times
We offer domestic and international shipping through trusted carriers. Delivery times vary depending on your location and shipping method selected:
- Standard Shipping (Domestic): 3–7 business days
- Express Shipping (Domestic): 2–3 business days
- International Shipping: 7–21 business days (varies by destination)
Note: Delays due to customs, weather, or carrier issues are beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on order weight, destination, and selected service. Free shipping may be available for domestic orders over a certain amount.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your package directly through the carrier’s website.
International Orders
Customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges are not included in the order total and must be paid by the recipient upon delivery.
Lost or Stolen Packages
Reliquia Jewels is not liable for packages lost or stolen after delivery confirmation. If your tracking shows “delivered” but you haven’t received it, please contact your local carrier or post office for assistance.
Returns & Exchanges
For details on returns or exchanges, please visit our Returns Policy.
If you have any questions, feel free to reach out via our Contact Page.
Thank you for choosing Reliquia Jewels!